Welcome | Everything you need to know about Rogers & Shaw. Get the Details.

What can we help you with today?

From setting up your email to improving your Wifi, discover hundreds of support articles and guides for all of your services and products.

Self-serve solutions at a glance

Self Connect

Are you looking for tips on setting up and activating your Internet modem or new TV equipment? These guides will help.

Ignite HomeConnect App

Need more control over your Wifi network? Learn how to set user profiles, usage limits, parental controls and dinner time schedules.

Phone Repair

Having trouble with your mobile phone? Learn about the different options you can choose from should your phone require repair.

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Register to manage your Shaw services

From paying your bills to checking your internet usage, you can do it all with My Shaw. You can even access your account from anywhere via the My Shaw app on your phone.

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Resolve your concern

Get the support you need to resolve any ongoing concerns and escalate your issue to our management team.

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Need more help?

We’re here for you with more options to provide feedback about any issues and concerns you’re experiencing.

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