We're sorry to hear that you're looking to leave. Contact us and we'd be happy to assist in finding a solution or to cancel your Mobile service as requested.

Contact Us

To cancel your Shaw Mobile services or to find a solution, you will need to contact us. Shaw Mobile representatives are available 7 days a week from 7:00am to 10:00pm PST / 8:00am to 11:00pm MST. Connect with us on:

  • iMessage
  • Messaging
  • Phone


To speak with a representative by phone, dial 611 from your Shaw Mobile device, or call 1-888-472-2222. Calls to Customer Care are free when calling from a Shaw Mobile device.

Frequently Asked Questions

I’ve spoken to the Customer Care team and my issue remains unresolved, what can I do?

We understand there may be some issues with your services along the way. We are committed to helping you and discussing all available solutions to your concerns.


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