We're sorry to hear that you're looking to leave. Contact us by phone and we'd be happy to assist in finding a solution or to cancel your Mobile service as requested.
To cancel your Shaw Mobile services or to find a solution, you will need to contact us by phone, dial 611 from your Shaw Mobile device, or call 1-888-472-2222. Calls to Customer Care are free when calling from a Shaw Mobile device.
Frequently Asked Questions
I’ve spoken to the Customer Care team and my issue remains unresolved, what can I do?
We understand there may be some issues with your services along the way. We are committed to helping you and discussing all available solutions to your concerns.