This document lists down options available for you to pay your Shaw bill.

Did you know: The quickest and easiest way to check your balance and make a payment on your Shaw account is through the My Shaw app. Payments via My Shaw (app or web) are instantly applied to your account.

Download: My Shaw app for iOS or My Shaw app for Android devices


How to pay your bill via My Shaw

Payments made with a credit card through My Shaw will be applied to your account immediately.

 

To make a payment via My Shaw:

  1. Sign in to My Shaw
  2. Select My Bills
  3. Choose Pay My Bill. Fill out your payment details.
  4. Click Submit.

 

You can also set up pre-authorized payments through the My Bill section of My Shaw. For more information, click here.

If you need help understanding your Shaw bill, check this page: Understanding your first bill


Internet or telephone banking

You can pay your Shaw bill through your own personal banking service. Depending on your bank, you may call or log in to your banking service to make a payment. Payments will be applied to your account in approximately 2-4 business days.

 

When making a payment to Shaw, please ensure:

  • Your account number is correct.
    • You can find your account number at the top of your bill.
  • You are making the payment to Shaw Cablesystems G.P.

How to pay your bill using Shaw's automated telephone service

Payments made with a credit card will be applied to your account immediately.

 

To make a payment via our automated telephone service: 

  1. Call 1-888-472-2222.
  2. Choose your preferred language.
  3. Follow the voice automated prompts.

In-person at any financial institution

Payments will be applied to your account within 4-7 business days.

 

You can pay your bill at any financial institution. To do so:

  1. Bring your Shaw bill.
  2. Ensure you have the correct account number
    • Can be found at the top of your bill.
  3. Ensure you make the payment to Shaw Cablesystems G.P.

Frequently Asked Questions

 

What type of payments do you accept in MyShaw?

For one time payments, we accept credit cards, Visa/Mastercard debit cards, and prepaid Visa.

For automatic payments, we only accept credit card. We also accept Visa Debit cards that are enabled for recurring payments. To check if yours is enabled, reach out to your bank.

 

What type of payments do you accept at a Shaw retail/kiosk?
Depending on the retail location, we accept almost all types of payments:

  • Credit card, debit card, prepaid Visa, Visa/MasterCard debit.
  • Some retail locations only accept credit card or debit card.
  • Some locations do accept cash but do not provide change.

 

What type of payments do you accept for autopay?

We only accept credit cards for autopay across our payment channels: MyShaw, over phone or chat, and retail. 

You can also visit our retail location with a VOID cheque then we'll add your debit card/bank information for autopay.


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