Incorrect bill

McLeodea
Grasshopper

I had changed my Shaw cable ( reduced my channel’s) sometime before sept 24, 2021 bill was around $ 100 … why is this bill so high - I’m being overcharged - please check into ASAP thanks 

1 Reply

-- if you logon to the My Shaw Portal, find the "Transact...

mdk
Grand Master

@McLeodea -- if you logon to the My Shaw Portal, find the "Transactions" section.

You can ask it to show every credit/debit to your account, for the last 12+ months.

You should see "credits" for the items that you "removed" (for the remaining days in your current billing-period) and "debits" for all the newly-added items (pro-rated downward to cover the remaining days in your current billing-period).

 

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