can not receive phone calls from private number

rickstewart
Grasshopper

can not receive phone calls from some private numbers seems like they are being blocked

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4 Replies

Re: can not receive phone calls from private number

shaw-tony
Moderator
Moderator

Hey rickstewart,

Thank you for reaching out! It is possible that you may have "Anonymous Call Blocking" enabled. You can certainly disable this feature by pressing *87 to deactivate it. You can find more details on our phone features here.

Cheers,

Tony | Community Mod.

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Re: can not receive phone calls from private number

Not applicable

That was what happened to me also but as mentioned by shaw-tony‌ that problem was there because somehow "Anonymous Call Blocking" was enabled. You should McDVoice  also check if it is disable or not 

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I have turned off my *87 and private callers can still no...

Denturist1
Grasshopper

I have turned off my *87 and private callers can still not get thru.

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-- do you have a "smart" telephone base-unit, that can do...

mdk
Grand Master

@Denturist1 -- do you have a "smart" telephone base-unit, that can do its own filtering, in addition to the usual things, e.g., "show Caller-ID" ?

If so, is it doing the blocking?

 

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