This article applies to Microsoft Cortana devices sold in Canada. Please note that imported Cortana devices may not support the same features. While we have provided the following support information, we want to ensure that our customers receive the best possible support for their third-party hardware and software by speaking with the experts. The best way to resolve your third-party issue is to use support resources from the original manufacturer or developer. If the following information does not answer your question, please visit Harmon-Kardon Support.
How to connect Cortana to in-home WiFi using Windows 10
Before you can set up and control your speaker with your PC or mobile device, you need to make sure that you're running the latest version of Windows 10.
To update your Windows software:
Select the Start button, then select Settings.
Select Update and Security > Check for updates.
Setting up using Windows 10
Open Cortana in Windows
On the left menu, select the Devices icon.
Follow the on-screen instructions to connect your Cortana device.
Only one Microsoft account can be paired with a particular speaker at a time. To change the Microsoft account, reset the speaker and repeat the set-up process using another Microsoft account.