Getting faster home Internet speeds can be exciting! We're here to share helpful tips for you to get the best WiFi experience possible.

WiFi relies on wireless radio frequency to send and receive data. WiFi speeds can vary device to device due to their own capabilities and environmental factors unique to each household. There are plenty of ways you can easily optimize your WiFi experience.

Watch and learn

Watch the video tutorial below to learn about WiFi interference.


Understanding speed vs. bandwidth

There’s a lot more to the Internet than just speed! If we think about Internet plans only based on speed, we’re missing half the picture – bandwidth! Also known as, the amount of data that can be transferred in a given moment.

Everything that connects to your Internet uses some of your bandwidth, whether you’re using that device or not. The maximum possible download and upload speed in your Internet plan is shared by all devices connected to your network.

To get the best WiFi experience possible:

  • Monitor which devices use your connection in your home and identify which devices consume a high amount of data. BlueCurve Gateway customers can easily monitor their usage within the BlueCurve Home app.
  • Turn off devices and apps you’re not actively using to optimize the connections performance of all other devices connected to your network.

Did you know?
With our FibrePlus network, we offer a variety of super-fast Internet packages all the way up to 1 Gigabit download speeds that are tailored to satisfy your families Internet needs!

Device capabilities

Your experience can change drastically depending on the type and technical specs of the device you're using - like when it was made, what type of network card is built-in, its processor speed, software and more! For these reasons, it may not be capable of reaching the top speeds offered by your Internet plan. For example, a new iPhone will perform differently than an older laptop. This is true, regardless of whether the device is wired directly to the modem or operating in an ideal WiFi environment.

If you're unsure of your device's speed capabilities, we recommend that you check its specifications online or with the original manufacturer.

Placing your modem

Stay connected wherever you are by placing your modem in a central location, or central to where the Internet is most often used. WiFi doesn’t broadcast in straight lines, and homes comes in all sorts of shapes and sizes so it can be challenging for a connection to reach from one end to the other, especially when WiFi interference is considered.

The location of your modem in your home plays a significant role on your WiFi coverage and is a key factor for a stable WiFi connection. To learn more about where to place your modem, see About: Modem Placement & Range

Minimizing WiFi interference

WiFi is an amazing innovation that has changed how we stay connected. Although revolutionary, it’s not perfect, and you’d be surprised what can interfere with you having an optimal connection. Interference can prevent your devices from reaching higher speeds over WiFi. Common symptoms of WiFi interference are slow speeds, dead spots, poor video quality, and devices losing a connection to your WiFi network.

The source of interference can include physical barriers like walls, ceilings, floors, construction materials and  major home electronics & appliances. Fortunately, you can make easy adjustments to optimize your WiFi experience by following some of our best practices. To learn more, see About: WiFi interference.

Extending your WiFi range with Pods

WiFi Pods provide a solution for customers with larger homes, or who are unable to place their modem in a centralized location. Pods help extend the range of WiFi coverage in your home to hard-to-reach areas, or areas with poor WiFi signals - typically farthest from the modem. To learn more, see About: WiFi Pods.

For the best practices and recommendations on where to place your Pods, please refer to Placing your Pods.

Choosing the optimal WiFi band

WiFi operates on two bands – 2.4 GHz and 5 GHz. Each has its own benefits based on the location, distance, and requirements of your devices. A dual band WiFi modem can provide access to both on your home network.

Ensure you're connected to the best applicable WiFi band that your device can support to get the best experience on that specific piece of hardware. The BlueCurve Gateway will do that for you automatically by routing your devices to the optimal band using a feature called band steering.

The 2.4 GHz signal:

  • is a wider frequency, so it's able to more easily pass through walls and other obstructions to provide more range
  • is an older signal, it isn't able to transmit as much data between devices and thus offers slower speeds
  • is vulnerable to interference from other devices in the home, especially at longer range

The 5 GHz signal:

  • is a narrower frequency that's not able to pass through objects as well.
  • covers less distance than the 2.4 GHz signal, but carries more data, allowing for much faster speeds at close range
  • is the band recommended, when available, for the best wireless experience

WiFi vs. wired connections

There are two ways to connect to your home Internet: wirelessly via WiFi, or with a wired Ethernet connection. There are advantages to both so it’s important to decide the best method of connection based on your needs, your home layout, and your devices’ needs and usage.

A wired connection via Ethernet cable can provide a more stable connection since it is not affected by any environmental factors, unlike WiFi. Wired connections are recommended for stationary devices like desktop computers and game consoles that need a more stable connection. As long as your device’s network card is compatible with high-speeds, this is the best way to achieve consistent and higher performance to get the best results.

A WiFi connection is recommended and may be the only option for mobile devices like laptops, smart phones, and tablets. Ensure these devices are always connected to your network using the most ideal band and connection point based on it’s location and environment. For even more information, check out the ‘Related readings’ below.

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