Setting up email on your Surface device? We can point you in the right direction. If you haven’t already created a Shaw email address, learn how before continuing.

 

 

Visit Microsoft Support

As the device manufacturer, Microsoft offers the most up-to-date support information for the Surface.

 

  1. Visit the Microsoft support website for Surface devices.

  2. Select your device from the icons shown.

  3. Follow the email and WiFi instructions for your device.

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Recommended server settings

These are the (IMAP) email settings we recommend you use, when asked:

 

Account Type: IMAP
Username: Your Shaw email address without @shaw.ca
Password: Your Shaw email password
Email address: Your Shaw email address
Incoming Server Name: imap.shaw.ca
Incoming Server Security Type: SSL
Incoming Server Port: 993
Outgoing Server Name: mail.shaw.ca
Outgoing Server Security Type: TLS
Outgoing Server Port: 587
Domain: shaw.ca

 

To use Shaw's POP3 incoming mail server, use these settings:

 

Incoming mail server and settings:
Incoming Mail Server: pop.shaw.ca
Server Type: POP
Security Type: None
Port: 110

 

Encrypted incoming mail server and settings:
Incoming Server: pop.shaw.ca
Server Type: POP
Security Type: SSL/TLS
Port: 995

 

If you’re setting up Exchange ActiveSync, use these settings:

 

Email address: Your Shaw email address
Domain: shaw.ca
Username: Your Shaw email address, without @shaw.ca
Password: Your Shaw email password
Exchange server: wm.shaw.ca
Use secure connection (SSL): Yes
Use client certificate: No

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