Ignite HomeConnect notifies you of network changes or device activity on your home network. Follow the steps below to view and manage your Ignite HomeConnect notifications.

How to access Notification Centre

To access the Notification Centre in Ignite HomeConnect:

  1. Open the Ignite HomeConnect App.
  2. Select the Account icon in the upper left corner.
  3. Scroll down to Notifications
  4. Select Notification Center to view notifications
  5. Your notification history is shown with the newest at the top.

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How to turn notification on or off

When enabled, Ignite HomeConnect notifications are sent to your mobile device. If you'd rather not receive these, you can turn off Push Notifications from the Ignite HomeConnect App.

Note: Notification settings cannot be modified through the Ignite HomeConnect web portal.

  1. Select the Account icon in the upper left corner.
  2. Scroll down to Notifications
  3. Select Notification Preferences to view/modify notification settings

Notification types

There are two types of Ignite HomeConnect notifications: Network Access and Network Activity.

Network Access: Alerts you of changes made that may impact access to your home network, including:

  • WiFi name/password changes
  • WiFi name changes from Broadcast to Hidden
  • WiFi name changes from Hidden to Broadcast
  • WiFi network security changes from Closed to Open
  • Network IP address changes
  • Modem Factory Resets

Network Activity: Alerts you when a device joins your network for the first time, or when a profile is nearing the end of an active time limit.

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