Internet Articles

Internet Articles

Need help with your Internet?

Find solutions on everything from modems and connectivity, to setting up email on your mobile device.

308 Articles

How To: Restart your modem with My Shaw

Having trouble with Internet or TV connectivity? Using My Shaw, you can restart your modem with the tap of a button to fix connectivity issues. Restarting your modem with My Shaw can be done once an hour. Restart your modem from the My Shaw website G... Read more

Shaw Go WiFi Finder App FAQ

Want to know more about how to use the Shaw Go WiFi Finder app? This page includes troubleshooting tips, and answers to frequently asked questions about the app. Troubleshooting and FAQI would like to report a faulty hotspotIf you appear to be connec... Read more

How To: Use Shaw Internet services with Google products

This article provides resources for setting up email or connecting to WiFi on Google devices, Google products, and Android devices. You can also set up Shaw email and connect to WiFi on Pixel phones, Pixelbook and Chromebook computers, Google Home de... Read more

How To: Use Shaw Internet services with Apple products

This article provides resources for setting up and troubleshooting Shaw Internet services on Apple products like iPhones, iPads, and Macs. You can also set up Shaw email and connect to WiFi on Apple Watches, Apple TV, and devices running the macOS an... Read more

Navigating the BlueCurve Home app

Learn how to navigate and use BlueCurve Home. Navigating the menu options in BlueCurve Home is similar whether you're using the mobile app or web portal. This article provides details on: Menu navigation Menu details Menu navigation BlueCurve Home fe... Read more

BlueCurve Home FAQ - Bedtime Mode

Find frequently asked questions about how Bedtime Mode works in BlueCurve Home. This article provides details on:Bedtime ModeMore BlueCurve Home FAQ topics Bedtime ModeWhat is Bedtime Mode and how does it work?Bedtime Mode allows you to automatically... Read more

How to use Bedtime Mode with BlueCurve Home

Learn how to use Bedtime Mode with BlueCurve Home. With Bedtime Mode, you can pause Internet access based on a schedule that works for your home. Video Tutorial: How to use Bedtime Mode with BlueCurve Home Can't view the video? Click here to view on ... Read more

How To: Activate your Hitron modem using My Shaw

Interested in learning how to activate your Hitron modem (CGNM-2250) using My Shaw? You're in the right place! When you order Shaw Internet, you can choose the Self-Install option. New customers who order a Hitron modem through direct fulfillment or ... Read more

How to setup Active Time Limits with BlueCurve Home

Learn how to setup Active Time Limits with BlueCurve Home. An Active Time Limit provides awareness of how long a profile is active on your home network, to help your family promote healthy Internet usage habits. When enabled, you will be notified whe... Read more

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