Mine were locked too. Apparently they are working on a My...

SmiKooMan
Grasshopper

Mine were locked too. Apparently they are working on a MyShaw notification to inform users this has occurred. IDK why mine were locked in the first place.

0 Kudos
Reply
Loading...

I have also had this trouble with an my email account. wo...

Johns0n
Grasshopper

I have also had this trouble with an my email account. wont let me sign in and comes up with this message. 

0 Kudos
Reply
Loading...

Hey Johns0n,   This can also occur if you are still using...

shaw-don
Moderator
Moderator

Hey Johns0n,

 

This can also occur if you are still using an older password that no longer fits the security criteria. What you will need to do is contact our technical support and they can unlock the email account for you, then you can update the password through My Shaw following the steps located here https://bit.ly/3helCIf

0 Kudos
Reply
Loading...

If you do not "trust" hyperlinks through BIT.LY (or BITLY...

mdk
Legendary Grand Master

If you do not "trust" hyperlinks through BIT.LY (or BITLY.COM), access:

   https://support.shaw.ca/t5/internet-articles/how-to-change-your-shaw-email-password/ta-p/6430

which is a Shaw web-site.

 

 

0 Kudos
Reply
Loading...

yes too often  must be time to switch to telus

Lucylmiller
Grasshopper

yes too often  must be time to switch to telus

0 Kudos
Reply
Loading...

-- must be time to switch to telus Have you signed a Two-...

mdk
Legendary Grand Master

@Lucylmiller -- must be time to switch to telus

Have you signed a Two-Year Value Plan with Shaw? If so, cancelling will trigger a $20/month fee for each of your remaining months.

Last year, I was offered $200 in "Telus credit", to offset that fee, if I switched to a three-year contract with Telus.

Remember that some of your online accounts (bank, Gmail, Yahoo Mail, NetFlix) may be configured to send E-mail to your Shaw E-mail ID, if you click "forgot password". If you do switch to Telus, remember to update your "recovery E-mail" ID on each of those systems.

Also, read the "fine-print" from Telus, if they offer "promotional" rates for 6 months or 1 year, and much-higher monthly charges, later, for the remaining months in your Telus contract.

Caveat emptor!

0 Kudos
Reply
Loading...

Have a new IPad and have not been able to access my email...

Hu2
Grasshopper

Have a new IPad and have not been able to access my email all week

0 Kudos
Reply
Loading...

-- Have a new IPad and have not been able to access my em...

mdk
Legendary Grand Master

@Hu2 -- Have a new IPad and have not been able to access my email all week

What configuration settings are you using?

What error-messages are you getting?

If you try to logon to http://WebMail.Shaw.ca

is your E-mail ID & password accepted?

 

0 Kudos
Reply
Loading...

3 times in past month. Never happened before.

LeadingEd
Grasshopper

3 times in past month. Never happened before.

 

0 Kudos
Reply
Loading...

new password doesn't help. unless it needs to be what? a...

LeadingEd
Grasshopper

new password doesn't help. unless it needs to be what? a hundred random characters? they don't tell you.

 

0 Kudos
Reply
Loading...
TALK TO US
We're here to help