Activesync Exchange emails not sending on Android

jtmon3y
Grasshopper

I set up ActiveSync Exchange on my new Galaxy S10.  Right now I am able to revieve emails but when I try to sent they jst get stuck in the outbox and do not give me any failed message.  Any way to fix this? 

Tried clearing data on the email app but no luck. Also tried sending email through the Microsoft mail app with ActiveSync on my PC and it is working there.  

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3 Replies

Re: Activesync Exchange emails not sending on Android

Moderator
Moderator

Hey jtmon3y,

Thank you for reaching out! We have a very similar discussion here regarding issues with phones on Android 9 "Pie". We have already submitted a ticket to our vendors to resolve this issue as soon as possible. In the meantime, please use the IMAP settings here. Let me know how it goes!

Cheers,

Tony | Community Mod.

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Re: Activesync Exchange emails not sending on Android

jtmon3y
Grasshopper

Perfect thanks Tony  

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Re: Activesync Exchange emails not sending on Android

mbir
Grasshopper

You might want to see if the problem is resolved by this suggestion relating to the version of the Samsung E-mail app

https://community.shaw.ca/thread/43435#comment-158007 

Not sure the version of the app you have but has helped others.

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