D-link DHP 600 won't carry internet since switching to Hitron modem

terryc
Grasshopper

Using powerline adapters to extend internet to my shop where I plug in a separate wireless router. Was working although throughput nothing to rave about. A few months ago switched to BlueSky with internet bundle and new Hitron modem router. Only just attempted to use wireless in shop and no joy. D-link adapters establish a connection and the one attached to the Hitron shows an internet connection but the one in the shop does not show an internet connection. Have tried the standard fixes: different ports, resets, power offs, etc with no success. 

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Re: D-link DHP 600 won't carry internet since switching to Hitron modem

Moderator
Moderator

Hey terryc,

Thank you for reaching out! Depending on how your powerline kit operates, you may require a secondary IP on the modem to complete an IP passthrough with. You can touch base with our technical support teams to have a secondary IP added. If that still does not resolve the issue, I will recommend reaching out to D-Link for some support in setting up their products.

Cheers,

Tony | Community Mod.

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