enable 2nd IP on new fibre modem

[aoiete]

The modem model is

Model: TG4482A

Vendor: ARRIS Group, Inc.

Hardware Revision:10

I am trying to enable 2nd IP on the device but it seems to conflict once one IP is enabled another IP can not be retrieved from shaw.  Does this modem need any patch upgrade, or is there any other way to allow 2nd IP? The modem is under bridge mode already.

[rstra]

And Shaw added the 2nd ip to your account?

[aoiete]

yep i talked to the tech, they told me they issued 2nd IP on their end.