File saving from attachment

Not applicable

Hi,

Need some helps here.

When I saved an attachment with Shaw email, the files were saved in a different name.

Example:

First file received-

File name shown in attachment -   ABfileA.001

File name saved in folder -            ABfileA(1).001

Second file received-

File name shown in attachment -   ABfileB.001

File name saved in folder -            ABfile(2).001

Question:

Why the attachment file was not saved in original file name?

Thank You!

Patrick

1 Reply

Re: File saving from attachment

Moderator
Moderator

Hey patricklo,

Thank you for reaching out! It is possible the current folder you are saving into already has a file with that name so it renamed it. Are you able to replicate this with other files or did it just happen the one time? Do you notice the same issue on a different PC or device? Let me know so I can help.

Cheers,

Tony | Community Mod.

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