I am getting internet disconnects for about 1-5 minutes about once or twice a day.
My modem is the Tecknicolor Aris. I am on a 1000Mb wired connection.
These are the event logs from my gateway-
DHCPv4[1521]: 72001020-DHCPv4 - IP Address Released | 2020/9/26 14:28:47 | Informational |
ti_dhcp6c[1886]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/9/26 04:14:31 | Critical |
ti_dhcp6c[1886]: 72001011-DHCPv6 - Missing Required Option 24 | 2020/9/26 04:14:31 | Critical |
ti_dhcp6c[1886]: 72001004-DHCPv6 Provision - 0 Retries Attempted with Last attempt at Sat Sep 26 10:14:30 2020 | 2020/9/26 04:14:31 | Critical |
ti_dhcp6c[1886]: 72001015-DHCPv6 Failed - No Prefix Available | 2020/9/26 04:14:30 | Critical |
ti_dhcp6c[1886]: 72001014-DHCPv6 Failed - No Address Available | 2020/9/26 04:14:30 | Critical |
ti_dhcp6c[1886]: 72001011-DHCPv6 - Missing Required Option 82 | 2020/9/26 04:14:30 | Critical |
ti_dhcp6c[1886]: 72001011-DHCPv6 - Missing Required Option 24 | 2020/9/26 04:14:30 | Critical |
DHCPv4[1521]: 72001001-DHCPv4 Provision - Completed | 2020/9/26 04:14:29 | Informational |
DHCPv4[23800]: 72001020-DHCPv4 - IP Address Released | 2020/9/26 04:13:01
| Informational |
The things i have tried are-
Switching my coax cable, not having a splitter ect.
Changing my IPv6 setting between Stateless and Stateful.
Disabling IPv6 on my windows system.
Other notes:
My DHCPv6 Beginning and ending address aren't the same? I dont know if they should be.
I am unable to change the lease time of the DHCPv6, while there is a box it is greyed out.
@Mrtaco it may be a signal related issue from the wall outlet, connections outside your home, or even a faulty modem. I'd recommend touching base with technical support to being further troubleshooting and investigate what's causing the issues.