Hitron CGNM 2250 Port Numbers

dm2
Grasshopper

Hello,

I'm trying to enable IP passthrough on my Hitron CGNM 2250 and use a different router. I got it working but have a question on the Hitron port numbers. 

I followed the instructions from here: How to use IP Passthrough for Hitron CGNM-2250 (shaw.ca)

In the instructions, it says: "The Hitron ports are not numbered but with the modem in the standing position, the port numbers are sequential with port #1 just below the reset hole and port #4 closest to the coaxial cable connection"

I found the opposite, that port 1 is next to the coax cable connector and port 4 is on top under the reset hole.

Am I doing something wrong? Are the instructions correct?

 

 

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Thanks for bringing this to our attention! We will reach...

shaw-ada
Moderator
Moderator

@dm2 Thanks for bringing this to our attention! We will reach out to our technical team about the port # sequence to confirm and we will update the document as deemed necessary.

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