Internet outage

Joms1
Grasshopper

When Internet outages comes along, don’t you guys have any back up plans? Or we’re all just waiting for santa claus or the grinch or superman or spiderman or whomever we want to be the hero? Cause when we pay for the bills y’all dont even need to ask, but when internet outages comes along, we don’t even get notified

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-- are you subscribed at:  https://support.shaw.ca/t5/bil...

mdk
Legendary Grand Master

@Joms1 -- are you subscribed at: 

https://support.shaw.ca/t5/billing-account-articles/how-to-subscribe-to-service-updates-and-outage-n...

to receive notifications from Shaw?

Without a subscription, see: https://support.shaw.ca/t5/service-updates-outages/tkb-p/service-updates

to see scheduled (and random) outages in your region.

What backup plans will work when a tree falls on the Shaw cables between two telephone-posts on your street?

What backup plans will work when a ship's anchor snags an underwater BC Hydro line between Vancouver Island and the BC Mainland? 

Yesterday, in downtown Vancouver, there was a huge explosion, at a power-distribution centre.  Two people were hospitalized, with burns. Such an outage might not be within Shaw's ability to quickly remediate (backup diesel generator and lots of rewiring by BC Hydro's electricians).

 

 

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