Hi bmac1481
In order to check this, we would need to get the exact address information and submit a ticket to the address maintenance team. I'd recommend checking in with customer service so they can do this for you. You can find our contact information on https://www.shaw.ca/contact-us/
If you use Facebook or Twitter, that would probably be the best way to get in touch as they will be able to reply to the conversation once they get an update for you.