Internet Speed

alexhoo
Grasshopper

My Internet Plan is "Internet 300 Unlimited".That means speed is 300Mbps?But I tested it in https://www.speedtest.net/ found it was never exceed 30Mbps download,what is the problem?

Another question,if the firewall affect the speed?Why?

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Re: Internet Speed

shaw-tony
Moderator
Moderator

Hey alexhoo,

Thank you for reaching out! There may be several factors limiting your speeds, I have information here on how to get the most out of your Internet. Are you noticing the slower speeds over WiFi only or is a direct ethernet connection to a desktop slow as well? What are some of the troubleshooting steps you have tried so far? Keep me posted.

Cheers,

Tony | Community Mod.

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