Junk mail

Bambi1
Grasshopper

Why are emails from people/companies who are in my contact list sometimes going to junk?

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-- which E-mail program are you using? Some programs have...

mdk
Legendary Grand Master

@Bambi1 -- which E-mail program are you using? Some programs have "mail-filtering" capabilities, e.g., you could write a "rule" --- "any new message with JOECOOL in the FROM field is to be put into the INBOX folder, and stop processing any other rules that I have defined".

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