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Outage - McKenzie Lake/Calgary

GibsonM
Grasshopper

Just FYI that there's been an internet outage for more than an hour; Shaw is aware and confirmed field techs are working on it, but it's not posted on the main Outage page yet. 

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-- on Shaw's Southern Alberta Outages page, I see: Jan 12...

mdk
Grand Master

@GibsonM -- on Shaw's Southern Alberta Outages page, I see:

Jan 12- Calgary (Mountain park) | All Services - Outage (Resolved)

Jan 12– Calgary (Varsity) | All Services - Outage (Fix in progress)

Using Google Maps to determine how far Calgary is from McKenzie Lake & Varsity & Mountain Park is left as an exercise for the reader.

 

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-- on Shaw's Southern Alberta Outages page, I see: Jan 12...

mdk
Grand Master

@GibsonM -- on Shaw's Southern Alberta Outages page, I see:

Jan 12- Calgary (Mountain park) | All Services - Outage (Resolved)

Jan 12– Calgary (Varsity) | All Services - Outage (Fix in progress)

Using Google Maps to determine how far Calgary is from McKenzie Lake & Varsity & Mountain Park is left as an exercise for the reader.

 

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Thanks MDK. At the time I posted, they hadn't put the Mou...

GibsonM
Grasshopper

Thanks MDK. At the time I posted, they hadn't put the Mountain Park one up, and once they did to say it was resolved the network went down again for about an hour. It's all resolved now 🙂

Note: Varsity is the opposite end of the city

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Internet is down in McKenzie lake currently??

bsouthworth
Grasshopper

Internet is down in McKenzie lake currently??

 

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-- if it is down, check that "Shaw Outages" page for Sout...

mdk
Grand Master

@bsouthworth -- if it is down, check that "Shaw Outages" page for Southern Alberta, if that is the region that includes McKenzie Lake.

There is a McKenzie Lake north of Sooke, another one north of Thetis Lake Park (View Royal area of Greater Victoria), and one west of Courtenay (BC).  Which one is closest to you?

 

 

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TV also out 08:45pm Jan 28'23

David0727
Grasshopper

TV also out 08:45pm Jan 28'23

 

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-- where do you live? It could be a "regional" outage. Di...

mdk
Grand Master

@David0727 -- where do you live? It could be a "regional" outage. Did any of your neighbours have an outage?

Check Shaw's Outages page, for your region.

Also, did you lose all the channels, or just one channel?

For a while yesterday, the Sportsnet channel had no audio, but all other channels were fine.

 

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