Random Ping Spikes and Packet Loss late at night?

nbyuoaman
Grasshopper

Over the last few weeks, I've noticed a lot of random ping spikes and some occasional packet loss between the hours of about 11 PM to 4 AM. This, in particular, affects Discord on my desktop PC (connected via ethernet) and my Android phone (Wi-Fi obviously), it also affects my Nintendo Switch's connection in general. I have an XB6 Arris gateway and up until now haven't had any major issues with it. Attached are the results of a trace route and a continuous ping via command prompt. 

Likely unrelated but I found in the event logs a couple of hours repeating daily at the same time, but I thought I'd mention them.

ti_dhcp6c[9450]: 72001011-DHCPv6 - Missing Required Option 82
2019/5/03 10:20:12 Critical

ti_dhcp6c[9450]: 72001011-DHCPv6 - Missing Required Option 24
2019/5/03 10:20:12 Critical

Labels (1)
1 Reply

Re: Random Ping Spikes and Packet Loss late at night?

Moderator
Moderator

Hey nbyuoaman,

Thank you for reaching out! There may be several reasons why you are noticing packet loss. It may be a poor signal with the coax cable connection from the wall outlet to the modem or some loose connection in between. Generally, with the number of packets you sent, a 2% loss is acceptable. What troubleshooting steps have you tried so far?

Keep me posted,

Tony | Community Mod.

0 Kudos
Reply
Loading...
TALK TO US
Need more help?