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Remote Power Clycle

rosstrilsbeck
Grasshopper

Since I am not at home, can I or Shaw do a remote Powers cycle of my modem?

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Re: Remote Power Clycle

shaw-tamara
Moderator
Moderator

Hi rosstrilsbeck 

Technical support can do a remote reset of the modem for you if needed. You can get in touch with them directly using the contact info here

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Re: Remote Power Clycle

shaw-tamara
Moderator
Moderator

Hi rosstrilsbeck 

Technical support can do a remote reset of the modem for you if needed. You can get in touch with them directly using the contact info here

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Re: Remote Power Clycle

Not applicable

Depends why you are resetting it..  If you need to reset your modem because it is offline, Shaw very likely won't be able to communicate with it either.

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