service in kamloops. i lost connectivity at 4:45 pm....

kenm4
Grasshopper

anyone else?

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-- anyone else? Have you asked your neighbours (out walki...

mdk
Legendary Grand Master

@kenm4 -- anyone else?

Have you asked your neighbours (out walking their dogs) if they have Shaw services, and if they are working?

 

When I look at Shaw's Outages in BC Interior page, I see a "Fix In Progress" incident:

 

Affected Area: National

Affected Services: Internet, Business Internet, Phone, Business Phone, Digital TV, VOD, Gateway, BlueCurve TV, WiFi Access Points

Reference Number:  INC1009114

Summary: Some customers are experiencing an interruption to Internet services. 

We are working to restore service as quickly as possible, and apologize for any inconvenience this may cause.

Live Updates:

09/15/202108:22 MTOur teams are looking into it. Please stay tuned for updates.
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Yes we’re also down

rwmitchell
Grasshopper

Yes we’re also down

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Sorry to hear you are having trouble with your services!...

shaw-monica
Moderator
Moderator

@rwmitchell Sorry to hear you are having trouble with your services! Please note this is a peer-to-peer forum and not a direct avenue for Shaw Support. Do you continue to experience issues? If so, I would recommend reaching out to our Support agents at https://www.shaw.ca/contact-us and they can double-check this for you!

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