@dougthompson -- Shaw everything is down in Saanich
Do you mean Shaw Phone, Shaw Mobile, Shaw Internet, and Shaw TV ?
Any change in the status-lamps on your devices?
I looked at the Shaw Outages web-page, but did not find anything listed for Vancouver Island, except a "national outage" starting at midnight (15 hours away).
What time did it go down for you? Got any neighbours who also are Shaw customers, with the same symptoms?