My e-mail is down too. I live in Vancouver and it has been " connecting " now for over 10 minutes.
EDIT: It must be down for a lot of people as I just called Tech Support and I was # 324 in line.
By the way, Shaw is rejecting all email which I know from externally.
I tried Gmail, Yahoo, Outlook.com, Telus.net, and wpga.ca
All got rejected.