slow intermittent internet in Nelson

[dualsport]

Is the system getting overloaded now or am I the only one

[mdk]

I checked HERE, but did not see anything for Nelson, BC.

Check that the coaxial-cable is tightly-connected to the wall-outlet, and to the cable-modem.  Or, try a different cable.

Do you have more than one computer? Do they all show the same symptoms?

Are you using WiFi, or "wired", with a CAT-5E or CAT-6 Ethernet cable ?

Do any of your neighbours have Shaw Internet, and are having the same symptoms?

[Steve0h]

Me too. For the last week ish. Rebooting modem helps at first then speeds drop again. Really notice upload speeds and speed test it's under 3mbps. Never get much help from support but guess I'll have to get in touch with them.

[mdk]

From a Windows command-line, try:  tracert www.icbc.com

and post the output here.  It will go through several Shaw-managed routers, before reaching some routers that are configured to NOT respond. But, the timing at each router is the important performance data.

[AnneZC]

Same issue here (also Nelson). 

[BrendainNelson]

It's been really challenging the past few days.  Makes it really difficult to work from home!