Spotify can't connect to internet

K80
Grasshopper

Recently changed from Shaw75 to Shaw100. Spotify app on Android worked perfectly fine before-hand, and now won't connect to my wifi.

Tried it at a friend's place to test, and Spotify worked fine on their wifi, so looks to be a problem with my internet.

Cleared Spotify cache and data, uninstalled, restarted, and reinstalled app. Restarted modem. Still a no go. Any suggestions?

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1 Reply

You restarted your modem, but did you power-off/power-on...

mdk
Legendary Grand Master

You restarted your modem, but did you power-off/power-on your Android device?

Can you ask your friend to come to your location, and try to connect their device through your WiFi? If they can connect, your WiFi is OK.

Has your Android device saved a password for the SSID of your WiFi?  That password is saved for all your Android's apps (Weather? Web-browser? Twitter?).  So, uninstalling/reinstalling the Spotify app probably won't make a difference with that password.

Can you tell your Android device to "forget" that connection's password, and then try again to connect to your WiFi, by selecting your network's SSID, and entering the password?

 

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