On a weekly basis now, for last 3 - 4 weeks, the WAN changes and there is no Internet.
LAN works in that each 'device' is visible in the Hitron GUI
(Basic Settings > LAN Setup > Connected Devices > Show)
TESTS I've Done:
This will change again when Shaw next frisks my system and resets some Hitron settings. Then I must repeat steps 5 to 11.
@whomever Contact Shaw again and see if they will swap your modem, or book a service call. You could try bridging or doing IP passthrough with the Hitron and add your own router, but I would try with a new modem first. Could be also bad cable signal, which would require a service call.
Are you talking about the TTL (Time To Live) sent to your cable-modem by Shaw's DHCP-server, or the TTL that the DHCP-server inside the cable-modem gives to each of your local devices, when assigning a "private" IP-address in response to a request?
I already have another Hitron they left in case the present one quits. I know I have to all them to activate it. But so far, the only hitch is the way the modem seems to handle things. I've noted the last date this happened and watching to see if one week later, the DHCP lease renews and there is same issue arises.
Thanks @rstra for your time.
I assume it's the DHCP under modems menu Basic Settings:
I only mention this DHCP because it seems the modem needing factory reset was a weekly event. Happened 3 times.
I could not find TTL setting, so gather it might be "DCHP Lease Time"
I have done a Factory Reset, manually restored the Hitron settings to use my preferred DNS, login password, and SSID name then saved it via the GUI.
But when I do another factory reset, and then restore the settings via the GUI, at completion I get a "Page Not Found", and must use manual restore = type it all in again.
I'm also considering Pi-hole. I have the Pi, I am waiting to see if I should get another modem to tie into this one, use Pi-hole.