Updating service plan

ssb
Grasshopper

Is there another way to contact someone to discuss services 

I have spent 30 minutes on hold 4 times only to have an automated phone call returned to me that still left me unable to get any information 

a little frustrating 

like your previous service 

 

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3 Replies

very sorry for the long waits, you can always chat with u...

shaw-tony
Moderator
Moderator

@ssb very sorry for the long waits, you can always chat with us or contact us on social media here to update your plan.

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I staarted to text as you suggested and the agent told me...

OldTony
Grasshopper

I staarted to text as you suggested and the agent told me that the solution to my problem was "calling the number that I have been calling for days!

 

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what troubles are you experiencing? Maybe we can assist y...

shaw-tony
Moderator
Moderator

@OldTony what troubles are you experiencing? Maybe we can assist you here.

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