Using Shaw email on ios13

sid
Grasshopper

I am wondering if anyone else is having this issue with ios13.  On my iphone and ipad, using the Apple mail app, when I send an email message, 2 copies are saved in the sent folder.  Also, I cannot save a draft message.

This started happening as soon as I upgraded to ios13.  Apple says they are aware of the problem but have not offered a solution for over a month.

Thank you.

 

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4 Replies

> Duplication in "sent" folder. Is the information posted...

mdk
Legendary Grand Master

> Duplication in "sent" folder.

Is the information posted here any help to you?

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Thanks for the info.  However, I don’t believe it applies...

sid
Grasshopper

Thanks for the info.  However, I don’t believe it applies in my case.  I am using Apple’s native mail app not Outlook. 

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Mail works fine on both my iPad and iPhone running iOS 13.

rstra
Grand Master

Mail works fine on both my iPad and iPhone running iOS 13.

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Interesting.  Did you set up the Shaw email as an Exchang...

sid
Grasshopper

Interesting.  Did you set up the Shaw email as an Exchange server with active sync?   I have the same issue on multiple Shaw email accounts and my wife’s email has the same issues.  

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