Please provide correct syntax required to add to our SPF record.
We need to send email from Outlook to our own email server (we are using shawmail.vc.shawcable.net as Ougoing mailserver within Outlook Settings).
Specifically, I need to know what the "SPF Include" should look like. The following does NOT work (SPF SoftFail) - v=spf1 include: shawmail.vc.shawcable.net v=spf1 include:spfc40.carrierzone.com ~all
If we just have SPF TXT record as v=spf1 include:spfc40.carrierzone.com ~all, then all works properly
We can support setting up Outlook using the instructions on Email Setup Instructions but anything beyond that would be unsupported. I'd recommend reaching out to Microsoft support if you're having issues with any advanced settings. You can find their contact information on Third Party Support Resources