i am very disappointed and frustrated with this modem and I am regretting sending back my hiltron. I will be downgrading back to 150. i cannot even get my ring doorbell to connect, other wifi devises keep dropping off and will not connect with the same reserved ip, and there is no passthrough
Thank you for reaching out! I am very sorry to hear of the poor WiFi experience you've had with the XB6. It is a possibility that it is an issue with the combined WiFi network. You can certainly split the networks by naming them different from each other with the steps here to see if it helps reconnect your smart home devices. Yes, there is no IP passthrough capabilities but you can certainly bridge the modem for a 3rd party router to work with it.
Tony | Community Mod.
shaw now have new technicolor modem, same hardware but it has a broadcom chip. have you look into it?
Do tell? Which one? I would love to see the TC4400... But I haven't been paying close attention.. Which model? How/where can I get it?
I am still can not get my home security camera to work also Lorex camera for indoor and out door. even get no support from shaw. all their recommendation is not working.. Pay for more and now security camera not working and WIFI Keep droping on PC and laptop
@Andyvvnca -- WIFI Keep dro ping on PC and laptop
Do you have two different SSIDs for your 2.4 Ghz and your 5 Ghz devices?
Perhaps, you have a "dud" cable-modem.
I recommend that you contact Shaw, and get them to follow their trouble-shooting procedures.