Yahoo may be blocking Shaw internet traffic

[tmg2019]

I am attempting to connect to https://338canada.com/ I repeatedly get an error message from Yahoo:  "Sorry, Unable to process request at this time -- error 999. and    "This problem may be due to unusual network activity coming from your Internet Service Provider. We recommend that you report this problem to them." 

1.Yes, I have cleared cookies, caches and restarted three different browsers as well as restarting my MacBook. The issue persists. 2. I am able to connect on my mobile which has Rogers as ISP.

I cannot find a way to communicate this to Shaw.

Help?

[rstra]

Works for me on Shaw in BC.

[tmg2019]

Thanks. If you don't mind the question - are you in the lower mainland?

[rstra]

@tmg2019 I am in the southern interior.

[tmg2019]

Thanks! It came back briefly here, with image links broken, and has been up and down on Rogers Mobile. It is also broken when I use a VPN on my mac. I don't think the problem is local, in spite of the message on the error page.

[mdk · Accepted solution]

@tmg2019 -- I cannot find a way to communicate this to Shaw.

While reading this, scroll-down and click on your "Your Voice" hyperlink.

Or, the usual methods: www.shaw.ca/chat or 1-888-472-2222

> It came back briefly here, with image links broken, and has been up and down on Rogers Mobile. It is also broken when I use a VPN on my mac. I don't think the problem is local, in spite of the message on the error page.

A "traceroute" shows that the web-site is hosted by Yahoo.  Being "up-and-down" and not downloading images are symptoms that the web-site is just too popular, based on the level of service that the domain-owner has contracted with Yahoo to provide.

Yahoo may be interpreting "too popular" as the reception of too much traffic from Shaw customers.

Or, it could be a "packet-flood" by a bunch of "bot" computers, trying to create a "denial of service attack", to deliberately make the web-site unresponsive.

After the current Federal Election has been decided, traffic to that web-site is bound to greatly diminished.

[tmg2019 · Accepted solution]

Thanks! It's back now. Started first w/o images.

FWIW the "chat" bot kept asking me to rephrase the question. In the past it eventually switched to a human. Perhaps I wasn't sufficiently persistent. And, in case the site itself is of interest to others, the same content is at https://newsinteractives.cbc.ca/elections/poll-tracker/canada/