Wireless providers in the U.S. are beginning to shut down their 3G networks. In the upcoming months, you’ll need a compatible phone and SIM that supports VoLTE Roaming to continue using voice services in the U.S.

Frequently Asked Questions

Which phones are compatible with VoLTE Roaming?

To check if your phone is compatible with VoLTE Roaming see, About: VoLTE Roaming.

How do I enable VoLTE Roaming?

To learn how to enable VoLTE Roaming see, About: VoLTE Roaming.

I can use VoLTE on the Shaw Mobile network. Does this mean I can use VoLTE in the U.S.?

Some phones support VoLTE but not VoLTE Roaming. Once our U.S. roaming partners shut down their 3G networks, you’ll need a phone that supports VoLTE Roaming to ensure you are able to continue using voice services while roaming. If your phone supports VoLTE but not VoLTE Roaming, you’ll have access to data and SMS, but not voice while travelling in the U.S.

The Device Compatibility Tool will be updated as more phones gain the software support necessary for VoLTE Roaming. Please check back later if your phone is currently not supported for VoLTE Roaming.

How will I be impacted if I do not have an LTE phone?

If your phone does not support LTE, you will no longer be able to use voice, messaging, or data services while roaming in the U.S.

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