Secure Forms provide an added layer of security to prevent fraud and reduce the potential for mishandling of sensitive credit card information. Shaw Mobile will send a secure link to customers via email, instructing customers to complete and submit a secure form.

Secure Forms

A secure link will be sent to customers via email to access a secure form. Secure forms are used to provide consent to perform a secure credit check or save the customer’s credit card information for future payments. Secure forms are not kept as part of the customer’s conversation history.  

 Required information to complete a secure form: 

  • Name on credit card 
  • Credit card number 
  • Expiry Month & year 
  • CVV (three-digit number available on the back side of the credit card)   

How to Complete Secure Forms

  1. Access the email sent from and select the "Get Started" secure link 


  2. Complete the secure form and select submit


  3. After selecting submit, you will receive a confirmation page indicating the information has been submitted successfully.

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