Shaw Mobile is dedicated to protecting you against fraudulent activity and unauthorized access to your personal and account details.
To maintain your account safety and protect you from SIM Swap fraud, your SIM card can only be changed in My Shaw Mobile by the Account Holder or an Authorized Account User.
To complete a physical SIM card change in My Shaw Mobile:
Before attempting to switch to an eSIM Card, we recommend confirming your phone is eSIM-compatible. To confirm compatibility check out: Shaw Mobile: Enhanced Services and Device Compatibility
To complete an eSIM in My Shaw Mobile:
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