MyTab Eligibility
Eligibility was determined by a credit check. Depending on your eligibility:
- You may have qualified for more than one MyTab on your account or may have needed to activate a Deposit account to meet eligibility.
- You may have qualified for a unique set of eligible MyTab values, which allowed you to reduce the upfront payment amount on your new phone.
Effective April 4, 2023, Shaw Mobile sign-ups, additional lines, and hardware upgrades will no longer be available. Shaw Mobile continues to support existing customers with their active services. For more information see, Shaw Mobile Brand Sunset FAQ. If you are an existing customer looking for support, contact us to connect with a Support Specialist.
Managing your MyTab
Your MyTab balance will be updated each month on your invoice and you can always access the balance through My Shaw Mobile.
Once your MyTab balance reaches $0.00, its paid off and you can continue to use your current phone.
Upgrading on MyTab
Effective April 4, 2023, Shaw Mobile sign-ups, additional lines, and hardware upgrades will no longer be available. Shaw Mobile continues to support existing customers with their active services. For more information see, Shaw Mobile Brand Sunset FAQ.
Paying off your MyTab Balance
You are not locked in, so you can always pay off your MyTab balance or choose to make payments larger than the minimum required payment if you wish. Contact us if you would like to make a payment towards you MyTab balance.
Transferring your MyTab Balance
Your MyTab balance cannot be transferred. If you would like to transfer ownership of the service, you’ll need to pay the full MyTab balance.
Cancelling Service
If you choose to cancel service before your MyTab is paid off, you’ll be responsible for paying the full MyTab balance. By cancelling your service, you will be required to pay the remaining balance as a lump sum instead of receiving the MyTab savings on a monthly basis.
Refer to our Terms of Service for additional details.