Mobile Articles

About: VoLTE Roaming

VoLTE Roaming allows you to continue experiencing all the VoLTE features like improved call quality, faster call setup times and using LTE voice and data at the same time, all while roaming on another network. Wireless providers in the U.S. (includin... Read more

About: 3G Network Shutdown in the USA

Wireless providers in the U.S. (including Puerto Rico and U.S. Virgin Islands) will be shutting down their 3G networks on July 1st, 2022. Customers travelling to the U.S. may be affected and should review the below prior to travel. Services in Canada... Read more

Quick Answer: Why does WiFi on my phone switch to cellular data?

Many newer devices have a feature that will automatically connect to your cellular network if you have a poor WiFi connection. For example, if you're too far away from a Shaw Go WiFi hotspot to maintain a strong connection your device may automatical... Read more

Can I use iMessage or chat features (RCS) without a data plan?

To use iMessage or chat features (RCS) you need an internet connection (with a Shaw Mobile data plan or WiFi). Without a data plan or WiFi connection, you will get an error message while sending. Your Messages app may prompt you to “Send as Text Mess... Read more

Learn About Shaw Mobile

Shaw Mobile is Canada’s newest wireless service built with Internet at the centre of the experience and designed to seamlessly enable total connectivity. Customers in Alberta and British Columbia are covered by our wireless network. About Us Shaw Mob... Read more

Shaw Mobile: Enhanced Services and Device Compatibility

Shaw Mobile's network is compatible with a wide array of devices with many enhanced services available to them. Use our Device Compatibility Checker to check your device's compatibility on our network and with enhanced services. Confirming Capability... Read more

Limitations for using 911 emergency services with WiFi Calling

There are important limitations to consider when using WiFi Calling to make 9-1-1 calls due to the nature of Voice Over Internet Protocol (VoIP) technology. Emergency calls using VoIP are handled differently than calls made on a mobile network. Your ... Read more

How To: Update your iPhone Carrier Bundle

iOS Carrier Bundles provide your iPhone with important Shaw Mobile features and network configurations including WiFi Calling, VoLTE, Shaw Go WiFi authentication, Voicemail, MMS settings, and APN settings. You should automatically receive the latest ... Read more

Shaw Mobile: WiFi Calling

WiFi Calling is included and available to Shaw Mobile customers with compatible iOS and Android devices. WiFi Calling allows compatible devices to make and receive calls, plus send text, picture, and video messages over a WiFi connection using Voice-... Read more

Shaw Mobile: VoLTE (Voice over LTE)

The Shaw network is equipped with VoLTE (Voice over LTE) technology for improved voice quality, faster call setup times, and the simultaneous use of fast LTE data while you’re on a call. Plus, if your phone is compatible with WiFi Calling, your calls... Read more

Mobile Articles

Mobile Articles

Top Mobile Articles

18 Articles

About: VoLTE Roaming

About: 3G Network Shutdown in the USA

Quick Answer: Why does WiFi on my phone switch to cellular data?

Can I use iMessage or chat features (RCS) without a data plan?

Learn About Shaw Mobile

Shaw Mobile: Enhanced Services and Device Compatibility

Limitations for using 911 emergency services with WiFi Calling

How To: Update your iPhone Carrier Bundle

Shaw Mobile: WiFi Calling

Shaw Mobile: VoLTE (Voice over LTE)