-- If I buy a new phone on one of Shaw's plans, does my...

[mdk]

@Hajasw --  If I buy a new phone on one of Shaw's plans, does my debt get carried through after the merger?

As of April 4, 2023:

1. Shaw Mobile is not accepting new customers. Instead, signup with Rogers
2. Shaw is not selling mobile-phones
3. Existing customers with a debt (monthly payments on the purchase of a phone) must pay the full remaining amount. Ouch!

[Upfront6891]

Rogers is starting to entice Shaw mobile customers now. Special plans like 3GB for $10 isn't on their migration list. I expect the CCTS to have a record number of complaints this year only surpassed by the Rogers outage of last year. 

[rickatk]

I am looking forward to seeing what Roger and Telus will offer to me when renewal time comes around. I am currently on BYOP with a now aging Apple iPhone SE2. This will see what competition will look like under the new Rogers/Shaw model. I am a long time Telus Mobility customer but keep and open mind about what Rogers will offer. I am waiting on the new iPhone SE 3.

[mdk]

@rickatk -- I am waiting on the new iPhone SE 3.

I purchased my iPhone SE 2022 directly from www.apple.ca  and later added Apple Care.

It was shipped the same day -- no "wait".  Same [fast] central processor as the iPhone 13.  🙂

[skippRnim]

I hope those that move from Shaw to Rogers can share their experiences and the price and features being offered. One thing that I read in the details is that Rogers won't be offering Shaw customers their "Roam like Home" feature which I equate to the Shaw Wi-Fi calling feature that I so rely on. It has saved me a tonne when I've visited in the USA and abroad by not having to buy a ridiculous roaming package and has helped in areas where there is now cellular service, especially in the mountainous regions. If people can find out if "Roam like Home" can be added on as an add-on, that'd be great as this was one of the major selling points to me when I initially got the service.

[skippRnim]

Also I have 4 Gig-to-Go plans, that are free with my Shaw Internet, one of them has a $10/month add-on for 2GB per month (it used to be 1GB, but I got a special offer 2 years ago to double it).

Are they going to give me these free lines still??

[rstra]

@skippRnim  Rogers has committed to keeping the rates the same for 5 years.

[skippRnim]

Yes, same rates. But I want confirmation on the same features (and add-ons). As far as I read Wi-Fi calling (aka with Rogers Roam like Home) is not one of them and was the biggest feature that I used and needed to use with my travelling and in location where cellular coverage (by any provider) is poor but internet is available.

[mdk]

@skippRnim -- Rogers won't be offering Shaw customers their "Roam like Home" feature which I equate to the Shaw Wi-Fi calling feature that I so rely on.

Roaming is using some other cellular network. WiFi calling is using WiFi to connect your device to an Access Point (Starbucks, TimHortons, et cetera) and then ordinary Internet to complete the call -- not using your device's cellular capability at all.

So, do not "equate" the two methods of making a connection.

has helped in areas where there is now cellular service, especially in the mountainous regions. 

Do you mean "now" or "no" ?  As of May 2023, there is "now" cellular service along BC Highway 14 on the southwest coast of Vancouver Island, namely Sooke to Port Renfrew, paralleling the West Coast Trail. Previously, there was "no" service, unless your device roamed onto a cellular network northwest of Port Angeles [Washington State, USA].

[Upfront6891]

See here: https://support.shaw.ca/t5/mobile-discussions/shaw-mobile-brand-sunset-faq-migrating-to-rogers-wirel...