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SHAW MOBILE EMAIL TO TXT DOES NOT WORK

Grasshopper

MX Lookup of "txt.shawmobile.ca", and you will see  that the DNS record cannot be found.  Either their MX Record or their DNS record have not be configured or published properly.

 

There are no clients with SHAW MOBILE that can receive a message sent to their phone via email or web notification with this address which every other provider in Canada does. 

<10 digit number>@txt.shawmobile.ca" sent from email should arrive as an SMS on the phone. Support has been contacted a couple of times.  There is probably hundreds plus that just aren't aware of this either. 

 

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-- the DNS record cannot be found.  Either their MX Recor...

Grand Master

@JKober66 -- the DNS record cannot be found.  Either their MX Record or their DNS record have not be configured or published properly.

From a Windows command-line prompt:

$ nslookup  -type=mx  shawmobile.ca

Non-authoritative answer:
shawmobile.ca   MX preference = 10, mail exchanger = prdcg4ipta01x-ext.shaw.ca
shawmobile.ca   MX preference = 10, mail exchanger = prdcg4ipta02x-ext.shaw.ca

That result looks perfectly OK.

> 10 digit number>@txt.shawmobile.ca" sent from email should ...

I have not seen any published document from Shaw that states that this feature is available.

Currently, there are no DNS records for the FQDN: txt.shawmobile.ca  -- no "A" nor "TXT" nor "MX" nor "SOA" nor "HINFO" records.

 

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> SHAW MOBILE EMAIL TO TXT DOES NOT WORK If there was, wo...

Grand Master

> SHAW MOBILE EMAIL TO TXT DOES NOT WORK

If there was, would spammers start abusing this service, to send "spam" messages to my phone?  Probably.

I would "opt-out" of such a service, if Shaw were to offer it.

 

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IS there even a cellular company in North America this fe...

Grasshopper

IS there even a cellular company in North America this feature is not available? 

Email to text has been around for almost 20 years you would think it would be something in place by default for all subscribers. 

 

Thanks for the information tho.... 

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I can’t get the Virgin mobile one to work, the email just...

Master

I can’t get the Virgin mobile one to work, the email just bounces back. I couldn’t find anywhere on the Shaw Mobile site that says they have that service, Freedom Mobile does have it.

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It looks okay because it is searching for the shawmobile....

Grasshopper

It looks okay because it is searching for the shawmobile.ca threat not the TXT thread. It doesn't exist. 

 

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Has anyone called Shaw Mobile to report and see if there...

Grasshopper

Has anyone called Shaw Mobile to report and see if there are any plans to fix this? I have services that send email to text payment reminders and i would like to keep using this service.

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-- Has anyone called Shaw Mobile to report and see if the...

Grand Master

@sarahrouse -- Has anyone called Shaw Mobile to report and see if there are any plans to fix this? 

What happened when you contacted Shaw about this? What answer did you get?

As reported above by @rstra, if you switch from Shaw Mobile to Shaw's Freedom Mobile, it currently provides the service.

As to announcing "future plans", no Shaw employee is going to give you any "company confidential" information, if they want to keep their job.

 

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