Unable to connect Iphone6 to Shawpasspoint

retiredAlK
Grasshopper

I have been unable to connect the Iphone6 to Shawpasspoint, but there is no problem connecting to Shaw open.

I have removed the device a number of times from my shaw account and then added it and installed the profile on the iphone6 via the "https://www.shaw.ca/internet/wifi/get-started".

When I go to a hotspot I can not log onto Shawpasspoint, but Shaw open works.

Looking for help!

4 Replies

-- you seem to have posted the same question elsewhere on...

mdk
Grand Master

@retiredAlK -- you seem to have posted the same question elsewhere on this forum: https://support.shaw.ca/t5/mobile-discussions/can-t-connect-iphone6-to-shawpasspoint/td-p/35622

Sigh.

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You are correct.  After I posted it I want to go back and...

retiredAlK
Grasshopper

You are correct.  After I posted it I want to go back and check it and I couldn't find it.

Thank you for pointing that out.

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Finally figured out why our Ipone6 is not connecting to S...

retiredAlK
Grasshopper

Finally figured out why our Ipone6 is not connecting to Shawpasspoint.  Apparently for a device to connect to passpoint it need to use ios 13 or higher!

That is disappointing!!

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The iPhone 6 came out in 2014 and is well past and of lif...

Techjunkie
Grasshopper

The iPhone 6 came out in 2014 and is well past and of life, so it’s not surprising that it won’t work with Passpoint. 

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