why can I no longer use GMail, FB Messenger, Amazon shopping app, and perhaps others?

Bumfluff
Grasshopper

On my Huawei Mate9.  up until yesterday I could use these fine.  but since allowing Shaw to change my MMS, APN settings, these Apps close almost immediately.  is there a fix?  I have tried to update the APN manually - with the settings (https://support.shaw.ca/t5/mobile-articles/how-to-troubleshoot-your-shaw-mobile-internet-connection/...) and automatically.  restarted the phone.  still not working.

annoyed.

2 Replies

AND EMAIL - yes shouting.

Bumfluff
Grasshopper

AND EMAIL - yes shouting.

 

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-- is there a fix? Welcome to this peer-to-peer discussio...

mdk
Grand Master

@Bumfluff -- is there a fix?

Welcome to this peer-to-peer discussion forum. It is not a path to Shaw Support.

I think that any "fix" must come from Shaw Support. I recommend that you contact them: www.shaw.ca/chat or 1-888-472-2222.

 

 

 

 

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