Can't receive calls or call out.

[beledi4]

I replaced one of the phone cords that was chewed by my cat. Since then i can't call out (get a busy signal for a second) and if I receive a call the caller can only hear me for a few seconds before the call cuts out.  I have tried a pinhole reset on my Arris unit but it's still the same.

[#2]

Try another phone cord?

Is the phone plugged directly into the Arris unit?  Or does the phone connect to a wall-jack and the Arris unit is somewhere else in the home?