Thank you for reaching out! That is certainly odd. Does your Shaw Landline work with dialing to other mobile phone numbers? Also, are you able to make a test call your new mobile phone with a different landline or mobile phone to see if it rings through?
Keep me posted,
Tony | Community Mod.
Thanks for your reply Tony. The calls from my landline to the mobile kept disconnecting for about three days. When I called Shaw Phone Support the rep. called from two separate phones and the Shaw to my mobile disconnected. Shaw telephone support created a ticket but never heard back. The connection between my landline and the mobile works now.