Shaw home phone Victoria - long distance charges calling Victoria 236-478

lawtd
Grasshopper

Shaw home phone Victoria saying "long distance charges apply" when calling Victoria numbers starting with 236-478.

Why is it long distance?

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Re: Shaw home phone Victoria - long distance charges calling Victoria 236-478

shaw-tamara
Moderator
Moderator

Hi lawtd 

I've checked and confirmed that particular number is within Victoria, so we'd need some more information to look into this further. Can you please get in touch with our customer service team so they can collect the example? You can find the contact information on this page.

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