So I have now been with Shaw for the past 3 months, Switched over from Telus as they had tried to bill be for items that where never received, and tried renew my contract with out consent. Anyhow, After switching over our phone line; only receive certain calls from certain numbers. I have call numerous times for this issue to be fixed. I personally can not call from my cell phone to my own house. I think Shaw needs to respond to this matter ASAP. Everytime we have called in they have said the same thing we will investigate and let you know in a couple days. NEVER have we received a phone call back FROM SHAW. Is This how Telecom companies Deal with customers. I am so tired of Telecom companies taking advantage of the consumers like this. I have paid my bills regularly and on time. Credits on account don't help that I CAN NOT CALL MY OWN HOUSE. Lets see how this works before I take it further done the line of social media, CRTC, ect.
We're sorry to hear that you're having trouble with your phone line. That definitely sounds frustrating! Since this is a technical issue, I would recommend getting in touch with our support team so they can take a closer look. I understand you have already spoken to customer support, but since it isn't resolved yet, that would be your best bet. We have phone support, but you can also contact us via Facebook, Twitter or online chat using the links here.