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Intermittent internet connection

bs99
Grasshopper

I am continuously experiencing outtages of my internet service.  Error logs below.  

We have replaced modem, replaced router, replaced ethernet cables, shut down ipv6 on all desktop PCs and Macs.  Still experiencing them daily.  Our modem is in bridge mode and connected via ethernet to a 3rd party router.  

Shaw support consistently defaults to say it is the router.  I have confirmed with Shaw that my setup should be compatible with the blue curve modem.  Also, I can see from the community that this is being experienced by other users not using a 3rd party router.  Im not sure these errors would stop if we ditched the router. 

Any help would be appreciated.  Thanks!

Error logs show the following: *Would be good if logs showed which device is requesting a renewed protocol?  I have them setup with static IP's and could trace.  

[Harvester][2867]: Harvester StartRadioTrafficHarvesting Starting Thread to start RadioTraffic Data Harvesting
2020/5/10 19:54:38 Notice

[Harvester][2867]: Harvester StartAssociatedDeviceHarvesting : Started Thread to start DeviceData Harvesting
2020/5/10 19:54:38 Notice

ti_dhcp6c[9821]: 72001011-DHCPv6 - Missing Required Option 82
2020/5/10 19:54:16 Critical

ti_dhcp6c[9821]: 72001011-DHCPv6 - Missing Required Option 24
2020/5/10 19:54:16 Critical

ti_dhcp6c[9821]: 72001004-DHCPv6 Provision - 0 Retries Attempted with Last attempt at Mon May 11 01:54:15 2020
2020/5/10 19:54:16 Critical

ti_dhcp6c[9821]: 72001015-DHCPv6 Failed - No Prefix Available
2020/5/10 19:54:15 Critical

ti_dhcp6c[9821]: 72001014-DHCPv6 Failed - No Address Available
2020/5/10 19:54:15 Critical

ti_dhcp6c[9821]: 72001011-DHCPv6 - Missing Required Option 82
2020/5/10 19:54:15 Critical

ti_dhcp6c[9821]: 72001011-DHCPv6 - Missing Required Option 24
2020/5/10 19:54:15 Critical

DHCPv4[9200]: 72001001-DHCPv4 Provision - Completed
2020/5/10 19:54:13 Informational

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