Well, after 30 minutes yesterday trying to contact anyone at Shaw concerning my expiring Customer loyalty promo on my Internet 300, I was informed that Shaw has Shut down it's Customer Loyalty Department! All options presented to me, by 3 different person, all of them reading from scripted responses, resulted in me paying dramatically more. I gave up after the last person said that Shaw had shut down it's customer loyalty department 2 weeks ago! Their response was that they have NO more promos for me because I am on a monthly contract. I have been on a monthly contract for 40 years! Sad day for a company which used to have GREAT customer service. Times are changing and not for the good of the customers. Corporate profits "trump" customer service/loyalty and it's time to look for another service provider.